[vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”” no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Right of Withdrawal for distance purchases” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text text_larger=”no” woodmart_inline=”no”]As a consumer, you have the right to unreasonably withdraw from the purchase of the product (except in the case of one of the products of term 3 below, where the right of withdrawal is not granted) within a period of fourteen (14) calendar days from the year delivery to you or to a third party you have designated and acquired physical ownership or control of the products. When several products are contained in the same order, the deadline is valid from the delivery of the last product.<\/p>\n
To exercise the right of withdrawal, within a period of fourteen (14) calendar days from the date of delivery of the product you must send your statement of exercise of the right of withdrawal or a letter of express statement either by post or to sales @ glfashion. gr. G&L Fashion Ladies (hereinafter the company) is obliged to send a confirmation of receipt of the withdrawal statement as soon as it reaches it.<\/p>\n
From the moment you inform the company about your decision to withdraw from the contract, the products are returned at your own expense shipping to the address: G&L Fashion Ladies, Thrace 54, 18863 Perama Attica without undue delay and definitely within fourteen (14) calendar days from the day on which you informed us of your intention to withdraw from the contract. The product should be sent through the cooperating courier companies or with a carrier of your choice at the expense of the Customer. A product that is returned with a carrier of your choice and not with the cooperating courier companies, is returned at your own risk.<\/p>\n
Alternatively you can deliver the product, at no extra cost, to G&L Fashion Ladies, Thrace 54, 18863 Perama Attica.<\/p>\n
Also if you have completed the order but the product has not been shipped yet you can call us at 210 4020400 and we will cancel your order.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Withdrawal Results” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text text_larger=”no” woodmart_inline=”no”]If you withdraw from the purchase of the product we will return it to you without delay and in any case within fourteen (14) days from the day we were notified of the withdrawal, the price you have paid for the purchase of the product (including any shipping costs). Excludes shipping costs and additional delivery costs that have arisen because you chose a delivery method other than the cheaper standard delivery method offered by the company.<\/p>\n
The refund of the original purchase is made with the same method as the payment at the time of purchase, unless you explicitly express your wish that the refund be made by another means. Specifically: In case you had chosen “cash on delivery” during the initial transaction, you must indicate a bank account for us to pay the money. If, during the initial transaction, you had selected the “payment by bank deposit” (bank transfer), the price will be refunded by bank transfer (reverse bank transfer) to your account. In case you have chosen to debit your credit or debit card, we are obliged, after we have received the price from the Bank, to inform the Bank about the cancellation of the transaction and the Bank will take any action provided. Following this information, we have no responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract concluded between you and the issuing bank.<\/p>\n
Without prejudice to the above, we reserve the right to withhold a refund either until we receive all the products back or until we receive proof that you have shipped the products, whichever comes first. The refund obligation will be fulfilled without undue delay and within fourteen (14) calendar days from the return of the product.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Exceptions to the right of withdrawal” tab_id=”1648831053767-f4c65047-b220″][vc_column_text text_larger=”no” woodmart_inline=”no”]You can not back down from buying a product when it comes to a product that has been ordered and manufactured specifically for you, tailored to your needs. Also excluded for reasons of health protection or for reasons of hygiene, items that have close contact with the human body and which have been unsealed after delivery (such as indicative and not restrictive, earrings, etc.)<\/p>\n
Your right to withdraw from the product purchase only applies to the product that is returned in exactly the same condition in which you received it. We reserve the right not to refund the price if the product has been used after opening, if the product is not in the same condition as delivered, if it has been damaged or if you have not returned all parts of the product.<\/p>\n
The returned product should not have been used, should be in excellent condition and should not be damaged, etc. Also, the returned product should be sent in its complete original packaging (box, etc.) which should not have tears, damage and alterations, and include all the contents of the original packaging (eg any attached labels, all parts of the product, feature form, any other document that may accompany the products, etc.) as well as the original purchase document.<\/p>\n
For the above reasons you should take care of the proper care of the products while they are in your possession. To secure the product it would be advisable to pack the product in a larger box so that it is protected during shipment. In general, you are responsible for the risk of returning the products to us as well as for any impairment of the value of the products as a result of such treatment that alters their nature, characteristics and functionality.<\/p>\n
After examining the returned product in detail, within three (3) calendar days from the delivery of the product, we will inform you if you are entitled to a refund. In case of destruction, wear or damage of the product or impairment of the value of the product due to your actions, we are entitled to withhold from the refunded amount any compensation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Return of defective or incorrect products” tab_id=”1648831066892-9f042b4b-8b02″][vc_column_text text_larger=”no” woodmart_inline=”no”]You have the right to return the products you bought and request either their replacement or the cancellation of the transaction and the refund of the price, in cases where you were delivered incorrect products or products of poor and defective quality (error in receiving the order, invoicing , in shipment, damaged during transport, with poor packaging, etc.)<\/p>\n
You should contact us immediately, and no later than three (3) calendar days from the delivery of the product to the company email (sales@glfashion.gr) or by phone at 210 4020400.<\/p>\n
Within seven (7) calendar days from the delivery of the product to send or deliver the product to G&L Fashion Ladies (G&L Fashion Ladies – Thrace 54 Perama PC 18863) in the condition you have received it, along with all the documents which accompanied the product (eg Retail Rep.) and its complete original packaging (box, etc.) In any case the products must be returned in excellent condition, in the condition they were received, complete and without damage and the packaging of the product to be is the one that normally accompanies the product and is also in excellent condition. To secure the product it would be advisable to pack the product in a larger box so that it is protected during shipment.<\/p>\n
The defective product is returned through the cooperating courier companies and the costs are borne by us (“consignee charge”) In case you choose a different way of sending the defective product, then the shipping costs are borne by you.<\/p>\n
After the return of the products, the defect you have mentioned is checked and then you are contacted, within three (3) calendar days from the delivery of the product, regarding the results of the check.<\/p>\n
If the defect is found, we will inform you in writing, via e-mail or any other appropriate means, and at your option we can:<\/p>\n
or to replace the product with another, similar, new product or if this product is no longer available with a similar product of the same or corresponding quality and price. In this case, the shipping costs of the new product (sent to replace the defective one) are fully covered by the Company.
\nor cancel the transaction and refund the price you paid. In case of cancellation of the transaction the refund of the original purchase (including shipping costs) is made by the same method as the payment made at the purchase.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Return of non-defective products” tab_id=”1648831078360-386c23ba-9e2e”][vc_column_text text_larger=”no” woodmart_inline=”no”]You have the right to return the products you bought in cases where you changed your mind about buying the product and request the cancellation of the transaction.<\/p>\n
Within a period of fourteen (14) calendar days from the date of delivery of the product, you must send your statement of exercise of your right of withdrawal or a letter of express statement either by post or by email to sales@glfashion.gr.<\/p>\n
Within a period of fourteen (14) calendar days from the moment you inform us, you must send us the product. The product should be sent either with the cooperating courier companies or through a courier company of your choice at your own expense.<\/p>\n
Alternatively you can deliver the product to G&L Fashion Ladies Thrace 54 Perama, PC 18863.<\/p>\n
The returned product must be in the condition in which you received it, together with all the documents that accompanied the product (eg Retail Receipt) and its complete original packaging (box, etc.) In any case the products must be are returned in excellent condition, in the condition they were received, complete and without damage and the packaging of the product is the one that normally accompanies the product and is also in excellent condition. To secure the product it would be advisable to pack the product in a larger box so that it is protected during shipment.<\/p>\n
Also excluded for reasons of health protection or for reasons of hygiene, items that have close contact with the human body and which have been unsealed after delivery (such as indicative and not restrictive, earrings, etc.).<\/p>\n
Within 14 days from the day we were notified of the withdrawal, we will refund the price you paid for the purchase of the product (including any shipping costs).<\/p>\n
The refund of the original purchase is made with the same method as the payment at the purchase, unless you explicitly express your wish, the refund to be made by some other means.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text woodmart_inline=”no” text_larger=”no”]More detailed information on the Return Policy can be found in the Terms of Use and Purchases.<\/p>\n
If you have questions or need more information, please contact us via email at sales@glfashion.gr., Or at 210 4020 400.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
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